Is your e-commerce platform struggling to keep up with growing customer demands? Discover how a leading provider of household essentials successfully migrated from SAP Hybris to Salesforce Commerce Cloud (SFCC) using a headless/composable approach, unlocking unparalleled scalability, performance, and customer satisfaction.
The client faced challenges with SAP Hybris, including:
Scalability issues during peak traffic.
High maintenance costs and slow innovation.
Integration bottlenecks with third-party systems.
Poor user experience, leading to cart abandonment.
Partnering with Macrosoft Inc., the client adopted a modern, API-first architecture to:
✅ Enhance scalability—handling high traffic seamlessly.
✅ Improve integrations—connecting CRM, ERP, and payment gateways effortlessly.
✅ Boost personalization—leveraging AI-driven recommendations for tailored shopping experiences.
✅ Reduce costs—transitioning to a cloud-native solution with lower TCO.
✅ Ensure security—complying with PCI DSS and safeguarding customer data.
The phased migration included:
Data audit and cleansing for accuracy.
Parallel testing to validate system integrity.
Microservices and CI/CD pipelines for agile development.
Hyper-care support post-launch for smooth operations.
The client now enjoys:
🚀 Faster load times and smoother checkouts.
🔄 Omnichannel experiences for seamless customer journeys.
📈 Higher engagement and retention through personalized interactions.
Ready to modernize your e-commerce platform?
👉 Contact Us to learn how a headless approach can future-proof your business!
